KINETO LIMITED ("we", "us", "our") provides an AI-powered, no-code platform that enables users to build, deploy, and manage real applications without writing code (the “Service”). We also operate the website www.kineto.dev ↗, kineto.app** and mykineto.app (the “Website”). This Privacy Notice explains how we collect, use, and protect your personal data when you use our Website or Service. We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Data Controller: KINETO LIMITED, a company incorporated and registered in England and Wales with company number 16807588 whose registered address is at Tallis House, 2 Tallis Street, London, England, EC4Y 0AB If you have questions about this Privacy Notice or how your data is handled, please contact us at privacy@kineto.app ↗. We have appointed an EU representative under GDPR: JetBrains N.V., Terrace Tower, Gelrestraat 16, 1079 MZ Amsterdam, The Netherlands, for questions related to EU data processing please contact us at privacy@jetbrains.com ↗.
We collect and process personal data in the following contexts: A. When You Visit the Website
B. When You Use the Platform
We do not intentionally collect special category data (e.g., health data, political opinions, biometric information, racial or ethnic origin, religious beliefs, trade union membership, genetic data, data concerning sex life or sexual orientation, or criminal records).
We process personal data for the following purposes:
| Purpose | Example | Legal Basis |
|---|---|---|
| To provide and maintain the Service | Account setup, app hosting, AI processing | Contract (Art. 6(1)(b)) |
| To personalise and improve our AI features | Product optimisation, aggregated analytics | Legitimate interests |
| To handle billing and account management | Payment collection, invoicing | Contract / Legal obligation |
| To provide customer support | Responding to queries or bug reports | Legitimate interests |
| To send product updates and marketing | Newsletters, event invitations | Consent (Art. 6(1)(a)) |
| To secure and monitor the Service | Preventing abuse, detecting fraud or misuse | Legitimate interests |
| To comply with legal obligations | Tax, audit, or regulatory requests | Legal obligation (Art. 6(1)(c)) |
Where we rely on legitimate interests as our legal basis, we have conducted balancing tests to ensure our interests do not override your fundamental rights and freedoms. These assessments consider:
When you visit our Website:
Our platform includes AI-assisted features such as text generation, code suggestions, and automation design.
We share your data only with trusted third parties that help us operate our Website and Service, including:
All third parties are subject to strict data processing agreements that ensure security and compliance. A full list of our subprocessors — including their roles and locations — is available in our Subprocessors List ↗, which we update regularly. We may also share data with regulatory or legal authorities, when required by law.
If we transfer data outside the UK (e.g., to cloud or AI providers based abroad), we use lawful transfer mechanisms such as:
Copies of applicable safeguards are available upon request.
We keep personal data only as long as necessary for the purposes described in this Privacy Notice, or as required by law. Specific retention periods:
We may keep your information for longer periods if:
When determining how long to keep your information, we consider:
Once we no longer need your personal data, we will securely delete or destroy it in accordance with our data retention policies and legal requirements.
You can request information about retention periods for your data and ask for early deletion where legally possible.
We use cookies and similar technologies to:
You can manage cookies through our Cookie Settings or your browser preferences. For detailed information, please review our Cookie Policy. ↗
We maintain appropriate technical and organisational measures to protect personal data, including:
Despite these measures, no online system can be completely secure. We recommend you use strong passwords and enable additional security features where available.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the Information Commissioner's Office without undue delay and, where feasible, within 72 hours of becoming aware of the breach.
If you believe your account or data has been compromised, please contact us immediately at privacy@kineto.app ↗ so we can investigate and take appropriate action.
You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
Currently, we do not make decisions based solely on automated processing that produce legal effects or similarly significantly affect you. We may use automated processing for website analytics, personalising your experience, and detecting fraud or security threats, but these do not produce legal effects or similarly significantly affect you.
Where we use automated decision-making that significantly affects you, we will:
If this changes, we will update this Privacy Notice and notify you accordingly.
Our Website and Service are not directed at children under the age of 13. We do not knowingly collect personal data from children under the age of 13, without appropriate parental or guardian consent. If you are under 13, please do not provide personal data to us without first asking your parent or guardian for permission. If we become aware that personal data from a child under 13 has been collected, we will take steps to delete that information as quickly as possible. If you believe a child has provided us with personal information, please contact us immediately at privacy@kineto.app ↗.
Parents and guardians have the right to:
If you are a parent or guardian and believe your child has provided us with personal data without your consent, please contact us immediately at privacy@kineto.app ↗.
Under the UK GDPR, you have the right to:
To exercise your rights, email privacy@kineto.app ↗. You also have the right to file a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk ↗.
While we respect all your data protection rights, there are some circumstances where we may not be able to comply with your request, including:
If we cannot comply with your request, we will explain why and inform you of your right to complain to the ICO.
To protect your privacy and security, we may need to verify your identity before responding to your request. We may ask for proof of identity and will respond within one month (extendable to three months for complex requests).
We will not charge a fee for processing your request unless your request is manifestly unfounded or excessive, or you request further copies of information we have already provided to you.
These rights are available under data protection law, though some may not apply in every situation. We'll let you know if any limitations apply when you make a request.
If you're unhappy with how we've used your personal data, please get in touch with us first using the contact details below. When you contact us:
You can also make a complaint directly to the Information Commissioner's Office (ICO), the UK's data protection regulator, at any time.
The ICO's address: Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF
Helpline number: 0303 123 1113 Website: https://www.ico.org.uk/make-a-complaint ↗
You don't have to contact us first before going to the ICO, but we'd appreciate the opportunity to try to resolve your concerns directly with you.
We may update this Privacy Notice from time to time. When we make material changes, we will notify you through the Website, the platform, or by email privacy@kineto.app ↗. The latest version is always available at https://kineto.dev/legal/privacy-notice ↗.